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Lutsk City Council: Deputy Mayor’s Online Reception Addresses Citizen Issues
On February 21, 2025, Deputy Mayor Iryna Chebeliuk conducted an online reception with residents of the community, addressing their concerns and issues. The online format allowed for direct communication, enabling residents to voice their needs and receive immediate attention. This approach highlights the city’s commitment to accessibility and responsiveness to its citizens.
During the online reception, Deputy Mayor Chebeliuk engaged with four residents who presented their concerns. These included matters related to housing, with three residents seeking assistance in obtaining accommodation. The fourth complaint involved a disturbance of the peace caused by a local establishment. The deputy mayor attentively listened to each of the residents’ concerns, providing explanations and outlining potential solutions. Specific instructions were issued to relevant departments and administrations to address the issues, ensuring prompt action and follow-up. Furthermore, one issue was taken under the personal control of the deputy mayor, indicating a high level of dedication to resolving the matter.
The online format proved to be an effective means of communication, allowing for a more personal and direct interaction between the deputy mayor and the residents. This approach not only saves time but also ensures that the residents feel heard and valued. The ability to address issues promptly is a critical aspect of good governance, and this online reception exemplifies the city’s commitment to providing efficient and accessible services.
This initiative aligns with the city’s broader efforts to improve the quality of life for its residents. By actively listening to their concerns and addressing them effectively, the local government demonstrates its dedication to building a stronger and more responsive community. The online platform facilitates this process, enabling residents to participate more fully in the decision-making process and ensuring that their voices are heard. The successful execution of this online reception underscores the city’s commitment to innovation in public service and sets a positive example for other municipalities to follow.
Department of Information Work of the City Council
(777904, 777946, 724727, 777937)

